Effective Date: May 30, 2024
This Privacy Policy describes how OstaaKart Enterprises (“OstaaKart”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website, ostaakart.com (the “Website”).
Information We Collect
We collect several different types of information for various purposes to improve your experience on our Website.
- Information You Provide:
- Contact information: Name, email address, phone number, billing address, shipping address.
- Account information: Username and password (if you create an account).
- Transaction information: Details about your purchases, including product information, payment method, and order history.
- Communication information: Records of your inquiries, requests, and communications with OstaaKart.
- Information We Collect Automatically:
- Usage data: Information about your activity on the Website, such as pages viewed, products browsed, search queries, and time spent on the Website.
- Device data: Information about your device, such as your IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and deliver your purchases.
- To create and manage your account.
- To improve the Website and your experience.
- To personalize your experience by recommending products or services you might be interested in.
- To send you marketing and promotional communications (with your consent).
- To respond to your inquiries and requests.
- To analyze trends and user behavior to improve our services.
- To prevent fraud and maintain the security of the Website.
Sharing Your Information
We may share your information with third-party service providers who assist us in operating the Website and fulfilling your orders. These service providers are obligated to use your information only to perform the services on our behalf and in accordance with this Privacy Policy.
We may also disclose your information if required by law, to protect our rights, or in response to a legal process.
Your Choices
You have several choices regarding your information:
- You can choose not to provide certain information, but this may limit your ability to use some of the Website’s features.
- You can unsubscribe from our marketing emails by following the instructions in the email.
- You can access and update your account information at any time.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is 100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@ostaakart.com or customercare@ostaakart.com
- Phone: 8600030233
- Address: 6th Floor, Gat No 596, Flat No 603, C Wing, Shubharambh Jadhav Wa, Near Abhinav School, Haveli, Pimpri Chinchwad, Pune, Maharashtra, 411062
